Jakob Nielsen's newest alertbox on the web 2.0's dangers to site profitability...

"Instead of adding Facebook-like features that let users "bite" other users and turn them into zombies, B2B websites would get more sales by offering clear prices, good product photos, detailed specs, convincing whitepapers, an easily navigable information architecture, and an email newsletter."

Couldn't agree more :)

Source: Advertising Lab
Social Media Monitoring Social Media Monitoring Australia